Business Days
Monday to Friday, excluding New Zealand public holidays. Messages received on weekends are reviewed on the next business day.
Contact
Reach Our Team
Use the form below or our direct contact details for questions about website content, paid consulting (NZD $85.00 per session), or digital products. We respond within two business days, Monday to Friday.
Send a Message
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Pricing Summary
Paid Services (NZD, GST Included)
| Service | Price | Delivery |
|---|---|---|
| Club Organiser Consultation (60 min) | $85.00 | Remote or by appointment at our Upper Hutt address |
| Route Guide Pack (Digital) | $24.00 | Email delivery within 2 business days of payment |
| 8-Week Trail Programme Guide | $45.00 | Digital download link sent after purchase confirmation |
All purchases are subject to our Refund Policy and Terms of Use. Free website articles do not require payment.
Availability
When We Respond
Response Time
We typically reply within 48 hours. Complex enquiries about consulting services may require additional time for a thorough response.
Enquiry Types
Route clarifications, group profile questions, website feedback, consulting requests, and refund enquiries related to paid materials.
Help Topics
What We Can and Cannot Assist With
We Can Help With
- Clarifying route descriptions on our Walk page
- Explaining group profiles listed on our Groups page
- Information about consulting and educational products
- Privacy and data processing questions
- Refund requests for eligible purchases
Outside Our Scope
- Medical advice or fitness assessments
- Emergency assistance during walks
- Booking walks on behalf of clubs
- Legal disputes between club members
- Guarantees about personal outcomes from walking
Before You Write
Quick Answers
We do not share contact form data with third-party clubs without your explicit consent. See our Privacy Policy for full details on data handling.
Visits are by appointment only. Please contact us first to arrange a suitable time. Our address is listed above for correspondence purposes.
Explore While You Wait
Browse route details and group profiles for background before your enquiry is answered.